{"document":{"aggregate_severity":{"namespace":"https://www.suse.com/support/security/rating/","text":"important"},"category":"csaf_vex","csaf_version":"2.0","distribution":{"text":"Copyright 2024 SUSE LLC. All rights reserved.","tlp":{"label":"WHITE","url":"https://www.first.org/tlp/"}},"lang":"en","notes":[{"category":"summary","text":"SUSE CVE-2019-18180","title":"Title"},{"category":"description","text":"Improper Check for filenames with overly long extensions in PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.","title":"Description of the CVE"},{"category":"legal_disclaimer","text":"CSAF 2.0 data is provided by SUSE under the Creative Commons License 4.0 with Attribution (CC-BY-4.0).","title":"Terms of use"}],"publisher":{"category":"vendor","contact_details":"https://www.suse.com/support/security/contact/","name":"SUSE Product Security Team","namespace":"https://www.suse.com/"},"references":[{"category":"external","summary":"CVE-2019-18180","url":"https://www.suse.com/security/cve/CVE-2019-18180"},{"category":"external","summary":"SUSE Security Ratings","url":"https://www.suse.com/support/security/rating/"},{"category":"external","summary":"SUSE Bug 1157001 for CVE-2019-18180","url":"https://bugzilla.suse.com/1157001"},{"category":"external","summary":"SUSE Bug 1157524 for CVE-2019-18180","url":"https://bugzilla.suse.com/1157524"},{"category":"external","summary":"Advisory link for openSUSE-SU-2020:0551-1","url":"https://lists.opensuse.org/archives/list/security-announce@lists.opensuse.org/thread/HV3MGQ2UEPGYIRJRUZLM3IXFHMD2WSCZ/"},{"category":"external","summary":"Advisory link for openSUSE-SU-2020:1475-1","url":"https://lists.opensuse.org/archives/list/security-announce@lists.opensuse.org/thread/3LYOX4CJJPHH5WJGU4WJCXSIRJ5YPPB7/"},{"category":"external","summary":"Advisory link for openSUSE-SU-2020:1509-1","url":"https://lists.opensuse.org/archives/list/security-announce@lists.opensuse.org/thread/S5NKKTAPXGTZI4XHFQ7KLWHRJLJIOZSW/"}],"title":"SUSE CVE CVE-2019-18180","tracking":{"current_release_date":"2025-03-15T10:30:06Z","generator":{"date":"2023-02-15T04:07:14Z","engine":{"name":"cve-database.git:bin/generate-csaf-vex.pl","version":"1"}},"id":"CVE-2019-18180","initial_release_date":"2023-02-15T04:07:14Z","revision_history":[{"date":"2023-02-15T04:07:14Z","number":"2","summary":"Current version"},{"date":"2024-09-13T04:28:47Z","number":"3","summary":"Current 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PostMaster (sending in email) or uploading files (e.g. attaching files to mails) of ((OTRS)) Community Edition and OTRS allows an remote attacker to cause an endless loop. This issue affects: OTRS AG: ((OTRS)) Community Edition 5.0.x version 5.0.38 and prior versions; 6.0.x version 6.0.23 and prior versions. OTRS AG: OTRS 7.0.x version 7.0.12 and prior versions.","title":"CVE description"}],"product_status":{"recommended":["SUSE Package Hub 15 SP1:otrs-6.0.29-bp151.3.6.2","SUSE Package Hub 15 SP1:otrs-doc-6.0.29-bp151.3.6.2","SUSE Package Hub 15 SP1:otrs-itsm-6.0.29-bp151.3.6.2","SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1","SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1","SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1","SUSE Package Hub 15:otrs-5.0.42-bp150.2.10.1","SUSE Package Hub 15:otrs-doc-5.0.42-bp150.2.10.1","SUSE Package Hub 15:otrs-itsm-5.0.42-bp150.2.10.1","openSUSE Leap 15.1:otrs-6.0.29-lp151.2.6.2","openSUSE Leap 15.1:otrs-doc-6.0.29-lp151.2.6.2","openSUSE Leap 15.1:otrs-itsm-6.0.29-lp151.2.6.2","openSUSE Leap 15.2:otrs-6.0.29-lp152.2.3.4","openSUSE Leap 15.2:otrs-doc-6.0.29-lp152.2.3.4","openSUSE Leap 15.2:otrs-itsm-6.0.29-lp152.2.3.4"]},"references":[{"category":"external","summary":"CVE-2019-18180","url":"https://www.suse.com/security/cve/CVE-2019-18180"},{"category":"external","summary":"SUSE Security Ratings","url":"https://www.suse.com/support/security/rating/"},{"category":"external","summary":"SUSE Bug 1157001 for CVE-2019-18180","url":"https://bugzilla.suse.com/1157001"},{"category":"external","summary":"SUSE Bug 1157524 for CVE-2019-18180","url":"https://bugzilla.suse.com/1157524"},{"category":"external","summary":"Advisory link for openSUSE-SU-2020:0551-1","url":"https://lists.opensuse.org/archives/list/security-announce@lists.opensuse.org/thread/HV3MGQ2UEPGYIRJRUZLM3IXFHMD2WSCZ/"},{"category":"external","summary":"Advisory link for openSUSE-SU-2020:1475-1","url":"https://lists.opensuse.org/archives/list/security-announce@lists.opensuse.org/thread/3LYOX4CJJPHH5WJGU4WJCXSIRJ5YPPB7/"},{"category":"external","summary":"Advisory link for openSUSE-SU-2020:1509-1","url":"https://lists.opensuse.org/archives/list/security-announce@lists.opensuse.org/thread/S5NKKTAPXGTZI4XHFQ7KLWHRJLJIOZSW/"}],"remediations":[{"category":"vendor_fix","details":"To install this SUSE Security Update use the SUSE recommended installation methods like YaST online_update or \"zypper patch\".\n","product_ids":["SUSE Package Hub 15 SP1:otrs-6.0.29-bp151.3.6.2","SUSE Package Hub 15 SP1:otrs-doc-6.0.29-bp151.3.6.2","SUSE Package Hub 15 SP1:otrs-itsm-6.0.29-bp151.3.6.2","SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1","SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1","SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1","SUSE Package Hub 15:otrs-5.0.42-bp150.2.10.1","SUSE Package Hub 15:otrs-doc-5.0.42-bp150.2.10.1","SUSE Package Hub 15:otrs-itsm-5.0.42-bp150.2.10.1","openSUSE Leap 15.1:otrs-6.0.29-lp151.2.6.2","openSUSE Leap 15.1:otrs-doc-6.0.29-lp151.2.6.2","openSUSE Leap 15.1:otrs-itsm-6.0.29-lp151.2.6.2","openSUSE Leap 15.2:otrs-6.0.29-lp152.2.3.4","openSUSE Leap 15.2:otrs-doc-6.0.29-lp152.2.3.4","openSUSE Leap 15.2:otrs-itsm-6.0.29-lp152.2.3.4"]}],"scores":[{"cvss_v3":{"baseScore":5.3,"baseSeverity":"MEDIUM","vectorString":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:L","version":"3.1"},"products":["SUSE Package Hub 15 SP1:otrs-6.0.29-bp151.3.6.2","SUSE Package Hub 15 SP1:otrs-doc-6.0.29-bp151.3.6.2","SUSE Package Hub 15 SP1:otrs-itsm-6.0.29-bp151.3.6.2","SUSE Package Hub 15 SP2:otrs-6.0.29-bp152.2.8.1","SUSE Package Hub 15 SP2:otrs-doc-6.0.29-bp152.2.8.1","SUSE Package Hub 15 SP2:otrs-itsm-6.0.29-bp152.2.8.1","SUSE Package Hub 15:otrs-5.0.42-bp150.2.10.1","SUSE Package Hub 15:otrs-doc-5.0.42-bp150.2.10.1","SUSE Package Hub 15:otrs-itsm-5.0.42-bp150.2.10.1","openSUSE Leap 15.1:otrs-6.0.29-lp151.2.6.2","openSUSE Leap 15.1:otrs-doc-6.0.29-lp151.2.6.2","openSUSE Leap 15.1:otrs-itsm-6.0.29-lp151.2.6.2","openSUSE Leap 15.2:otrs-6.0.29-lp152.2.3.4","openSUSE Leap 15.2:otrs-doc-6.0.29-lp152.2.3.4","openSUSE Leap 15.2:otrs-itsm-6.0.29-lp152.2.3.4"]}],"threats":[{"category":"impact","date":"2019-11-21T14:27:21Z","details":"important"}],"title":"CVE-2019-18180"}]}